Legal
Privacy Policy
Last updated: October 2025
This Privacy Policy describes how Miami Drive ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use, or make a reservation through our website (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.
1. Information we collect
We collect the following categories of information:
- Booking information: full name, email address, phone number, rental start and end dates, and any additional notes you provide on the booking form.
- Payment information: processed directly by our payment provider, Stripe. We do not store full card numbers or banking credentials on our servers.
- Technical data: IP address, browser type, device identifiers, and pages visited, collected through standard server logs and cookies.
2. How we use your information
- To process and confirm your reservation and payment.
- To contact you about your booking, including changes, cancellations, or refunds.
- To comply with legal obligations, including tax and accounting requirements.
- To prevent fraud and secure our Site.
3. Sharing your information
We share information only with service providers that help us operate our business — notably Stripe (payment processing) and our hosting and email providers. We do not sell your personal information.
4. Data retention
We retain booking and payment records for as long as required by applicable law, typically up to seven (7) years for accounting and tax purposes.
5. Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you, and to object to certain processing. To exercise these rights, contact us at hello@miamidrive.com.
6. Security
We use industry-standard technical and organizational measures, including encrypted transport (HTTPS) and PCI-compliant payment processing through Stripe, to protect your information.
7. Cookies
We use essential cookies to operate the Site and remember your preferences. We do not use third-party advertising cookies.
8. Children's privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the latest revision became effective.
10. Contact
For any privacy-related questions, contact us at hello@miamidrive.com or +1 (754) 262-4591.